Warp Hotels
Warp Hotels is an innovative solution/Digital Twin of the hotel, which helps considerably improve guest interaction, grow the consumption of internal services, reduce operational costs, and create extra income by increasing the average bill and generating additional income from selling partner services.
Usage of Warp Hotels will also increase guests' satisfaction and retention rate and helps to understand and foresee guests needs which are: knowledge about all hotel services, solving issues via digital channels beyond personal staff interaction, getting swift feedback in reply to any request, information about outside near-by activities and amenities
Usage of Warp Hotels will also increase guests' satisfaction and retention rate and helps to understand and foresee guests needs which are: knowledge about all hotel services, solving issues via digital channels beyond personal staff interaction, getting swift feedback in reply to any request, information about outside near-by activities and amenities
Guests get an easy-to-use app, which covers all their needs at the resort, saves time and money, and makes the stay more enjoyable
Guest App
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Technology that allows the hotel to create its memorable brand representative. Avatar speaks 90 languages and is adaptable to any guest preferences
Digital concierge/Avatar
Online chat with the guests, task management and distribution, task fulfillment control, analytics of the internal processes
Staff mobile App
Configurable gamification. System of achievements for all current guests using different hotel services.
Game mechanics
All services are in one window, comprehensive, and easily accessible and bookable. Guest scheduling service with the reminder functionality
Digital directory of the hotel service
Additional revenue from the local service providers: local markets, pharmacies, excursions, souvenir shops, etc. Guests get all services turnkey. Involving partner objects in the hotel’s game mechanics
Marketplace of the outside services
Data collection of the services demand, swift and proactive reaction to the complaints, locating the weak points of the hotel processes
Analytics of the internal processes
The solution is designed as a constructor. Processes and all mechanics can be set up without the developers. Apps are white label and can be easily adapted to any brand.
Scaling
Warp Universe
Users & Businesses benefit from their offers both in the real and virtual worlds. They both get convenient user-friendly tool for travel planning and offering travel products and services using a variety of Products built around the core Platform, benefiting from each other (click to learn more about the Platform architecture)
Warp Platform
